The business relevance of artificial intelligence (AI) is underpinned by success stories from various industries. However, the successful use of AI is by no means a foregone conclusion. The ability of a company to innovatively design AI-based services and integrate them into its organizational value creation determines its competitiveness. Based on the competencies and practical experience of the Project Group Business Informatics of Fraunhofer FIT, the Technology Transfer Center Data Analytics of Augsburg University of Applied Sciences and the University of Bayreuth, we present the AI Service Canvas in this study and provide a brief insight into AI practice.
The AI Service Canvas allows companies to describe, evaluate, and design AI-based services from both an innovation and technology perspective. Thus, we offer a tool that can be used along the entire innovation process. With the consistent use of the AI Service Canvas, companies can avoid flying blind in the development of AI-based services. By taking a holistic view, questions from the infrastructure level to the process/system level to the business level are answered. Furthermore, we provide an insight into the practical application of AI by adding field reports from our research and practical projects.
You can download our (German) white paper on the AI Service Canvas here.